General questions
Click the Sign up button, choose a username and submit your personal details. It only takes a couple of minutes. You need to be at least 18 years old to open an account.
No, you do not have to pay tax. You must of course take notice of laws and rules that apply to your home country.
No, each player is allowed only one account.
If you have lost your password please use the Forgotten your password? link on the website in order to reset it. If you have forgotten your username please send an e-mail to and provide us with the e-mail address you registered on the account together with name, surname, address and date of birth.
Our priority is to create a secure and reliable environment for all our players. We do everything in our power to ensure that our games are fair and honest. We do not participate in any games; we merely provide them. Read more about our security and reliability here
You can change your password and many of your other personal details under My account - User details on the website.
Unfortunately that is not possible, we use dolars($). However you will still be able to deposit with your credit card even though your bank account may have another currency registered. If you make a bank transfer you use your banks currency when sending the money to your account.
Yes, you can always contact our support if you have any queries. We are available every day between 09.00 and 01.00 CET. We can be contacted by e-mail (
There are several ways to deposit money to your Greatway-Casino account. You can find which payments we accept under the My account - Deposits section on the website.
When making a bank transfer to your player account it is very important that you write the reference number correctly. If you forget to submit the reference number or typed it incorrectly, please contact our support team. Often we need you to provide us with a copy/receipt (print screen or screenshot) of the transaction showing date, amount and the account number. We will then be able to relocate your funds and process the transaction.
Available methods of deposit
E-Wallets Waiting time Minimum amount Maximum amount Fee
For security reasons, we need to verify the identity of all credit card holders before approval. This procedure normally takes a few minutes. Please make sure that your personal details are correct, otherwise we will not be able to accept your card.
There are several ways to withdraw money from your account. You will find all methods under the My Account > Withdrawals section of the website. We are constantly aiming to offer quick and efficient payment solutions for all our players from around the globe.
Available methods of withdrawal (waiting time starts after approval of withdrawal)*
E-Wallets Waiting time Minimum amount Maximum amount Fee

*Additional fee is charged, provided re-withdrawal within 30 calendar days of $ 10 for each withdrawal.

All withdrawals will be pending until we have approved it. You can speed up the procedure by contacting our support team who can then process the withdrawal.
Before you request your withdrawal make sure that you have transferred the money to your main wallet.
There are two ways of activating the casino bonus. Either you submit the bonus code upon depositing or when transferring the money to your casino wallet.
If you have used a bonus you may have to wager the bonus funds in the casino before anything can be withdrawn. Contact our support team for more information.
No, you play directly in the web browser.
If you have received freespins in any of our games they will automatically be added when you open the game.
Main issues
To play at Greatway-Casino, you must be at least 18 years. We also do not accept clients from American Samoa, Cuba, Hong Kong, India, Iran, Iraq, Macau, Nigeria, Northern Mariana Islands, South Korea, Turkey, USA, France, the Virgin Islands and Estonia.
Yes. You can play our casino games for real money (no deposit and no real gains) or for real money.
Yes. We keep your information private. We never resell your information and contact you according to your preference. Our newsletter is sent only to players who accepted subscription.
Our casino uses a random number generator to determine the outcome of the games.
For information about wagering requirements and games eligible, please read the individual bonus "terms and conditions".
In games such as Blackjack, Roulette, Craps, and Baccarat, right-click with your mouse on the chips you wish to remove. In Roulette you can also click on the Clear Bet button to remove all of your bets from the table. In Slots and Video Poker, press the Cash Out button to return the coins from the machine to your balance.
Our casino download comes with a built-in Help section. Click on the help button in the casino lobby for a complete set of instructions on all of the games - you can even use the help feature while in the middle of a game! You can also access this information from our Games Rules page.
Technical questions
Yes. In order to distinguish you from the other users logged on we use a cookie that is stored in your browser during your session at our casino.
Since the casino uses Java and Flash, it can be run on any computer. The casino is optimized for a screen size of 1024x768 or higher. A soundcard enhances the gaming experience, but is not necessary.
The next time you log in to the casino and play this game, it continues at exactly the point where you left. If the game was finished, but you never saw the result, you can request the result from support.
You have an unsupported browser or You have disabled JavaScript. Java error or Flash error may have stopped the game while initializing.
Each browser has its own way to clean the cache, and some have different names for it. Internet Explorer calls it the "Temporary Internet Files folder". There is information on how to empty the cache of some of the more popular browsers. Internet Explorer 6.0: launch Explorer Select "Tools" from the menu.Select "Internet Options". Select "General" under the sub-menu of the new window that appears. Under "Temporary Internet Files", click "Delete Files". Check "Delete all offline content" Click the "OK" button. Close all of your Internet Explorer browsers and start up a fresh . For information about other versions of IE and other browsers, please check their respective Help section.
Yes, the casino works with AOL 4.0 or higher.
If you don’t have Java installed in you browser, download and install the Java plugin from SUN.
If you don’t have Flash installed in your browser, download and install the Flash player from Macromedia.
Some times changes are made to the game to make them more user friendly, faster, robust etc. These changes are loaded automatically if you answer "Yes" to the dialog.

There could be a number of reasons for this. For example:

  • Your Internet connection was disrupted. Try to go to the casino lobby, and then back to the game again.
  • You have outdated or errous files in your browser cache: empty the cache.
  • You were timed out from the casino: login again.
  • A problem in your browser: close down all browser windows and start it up again. If the problem persists and you are using Internet Explorer, the best solution is to (re)install SUN.
Adobe Flash is an application that dolzhno ustonovlenno already be in your browser. The application created to transfer the animation through your Internet browser. Adobe Flash Play allows you to display interactive Web animations. For more information, visit Adobe Flash.
We recognize the need for fast and trouble-free gaming experience for you. All games provided by our site, use a technology called Adobe Flash. The main advantage for you - it is the lack of having to download special software that helps to avoid downloading large files, and as a consequence, the long download time.
Errors of this kind are very rare and spetsefichny. In case of problems, we advise you to visit Adobe Flash and find the most appropriate answer to your problem.
We have designed our website so easy and affordable as possible. Therefore, the speed of your connection should not restrict the use of the site. However, for optimum performance, we recommend the use of communication, equivalent to the modem 56kbit/s or higher.
The site is optimized for minimal settings of the browser window 800x600. In addition, Adobe Flash - vector animation technology that automatically resizes according to your settings of the browser window.

Unfortunately we can not prevent problems with internet connection, but we can guarantee that any bets made by you and registered in our system before the bond will be compliance.

If you make a bet, but do not click "Play", in the case of razedineniya, the game resumes. Just make a new bid.

If you bet and pressed "Play", in the case of razedineniya, the game will still continue, and the bet will stand. You can see the result of the game, when you restart the game when the result will be the last. You can also see the result in the "My Account" - "Account History".

Cookies - small data files that are stored on your hard drive by some websites when you open them in your browser. These files contain information that the site can use to track the pages you visited and the date when you last went to a specific page.
Cookies allow us to identify you and optimize the site specifically for you, offering the best service with maximum effect. Most Web-browsers automatically accept Cookies, but you can remove this feature to prevent the storage of Cookies. You should be able to access freeplay, even if you choose to remove the function of Cookies. For more information about Cookies and their use of this please see our Privacy Policy.
In order to make maximum use of all possibilities of our system, we recommend you enable cookies.
If you have any problems of this nature, please contact your System Administrator. Unfortunately, Customer Support can not help you in this matter.